Support
Questions, problems or corrections? Email pawsitivitytoday@gmail.com. Tell us your iPhone or iPad model and iOS version if it’s about the app. The app’s own support page is here.
Found a mistake on this website, or a source that has changed? Please tell us and we’ll fix it.
Common questions
How do I restore Measure Pro on a new phone?
Open the offer screen in The Measure App (from Settings) and tap Restore. Purchases are tied to your Apple Account, so use the same one you bought with.
How do I cancel Measure Pro?
Subscriptions are managed by Apple, not by us, in your Apple Account’s subscription settings. We can’t cancel or refund a subscription for you; Apple handles refunds.
Why are the camera tools missing?
They need a device that supports ARKit world tracking and access to the camera. If camera access is off, the app shows a button that opens Settings so you can turn it on.
The level says “No motion sensors”.
The level needs the device’s motion sensors. Some devices don’t have them, and the Simulator on a Mac never does.
Where are my saved measurements?
On your device only, in the saved measurements list in the app. There is no account or cloud sync, so deleting the app deletes them.